Q: What kind of products do you sell?

A: We sell a variety of products sourced mainly from the UK; We have a

comprehensive range of products across a huge spectrum of categories namely

Cosmetics, Body Care, Baby, Giftware, Accessories, Stationery, Fashion,

Celebration and many more. The list is endless and we are always trying to add new

products to meet consumer demand.

Q: How can I place an order?

A: You can place an order on our website by selecting the product you wish to

purchase, adding it to your cart, and proceeding to checkout.

Q: What payment methods do you accept?

A: We accept payment via secure payment platforms such Bank Transfer and

Mpesa.

Q: How long will it take to receive my order?

A: Orders are processed and dispatched within 24 hours of payment confirmation,

and delivery times may vary depending on your location. You can expect to receive

your order within 3-5 working days.

Q: What is your return policy?

A: We have a hassle-free return policy. If for any reason you are not satisfied with

your purchase, you can return it within 7 days of delivery for a refund or exchange.

Please refer to our return policy for more information.

Q: Do you offer international shipping?

A: Currently, we only offer shipping within Kenya.

Q: What if I have a bespoke customer request?

A: We offer bespoke customer requests on order. However, please note that we

cannot guarantee that we will be able to source the product you are looking for.

Please contact our customer service team for assistance with bespoke customer

requests or click here to place your bespoke order through our Bespoke Order form.